One-tap ticketing
Pick the outlet, pick the machine, describe the fault and attach a photo. The ticket carries all the context a technician needs before they arrive.
GameCare India · Equipment service, connected
A broken machine shouldn't shut down your floor.
Mobile app · iOS & Android
GameCare is a service app for arcades, game zones, VR centres, bowling alleys and amusement parks. Report a faulty machine, get matched with a verified technician by skill and city, track the job live and close it with a rating — all in one ticket.
- Coming soon onApp Store
- Coming soon onGoogle Play
Example service ticket
Issue loggedArcade cabinet offline
An operator reports an issue at a specific outlet, with equipment details and a photo.
Illustrative service journey — not a live product screen or active service ticket.
One machine, one ticketBuilt around the jobSkill + city matchingnot the guessworkVisible progressHindi + English
01 / The app
Everything a breakdown needs, in one app.
GameCare replaces scattered calls and WhatsApp forwards with a single service ticket the owner and the matched technician can both see and act on.
Live status & location
Follow every stage — matched, on the way, arrived, working, resolved — with the technician's location on a map while the job is active.
Multi-outlet dashboard
Manage every venue and its machines from one account.
Skill + city matching
Jobs go to technicians with the right equipment skill who work in your city.
Verified technicians
KYC checks and declared skills, verified before anyone can take a job.
In-app chat
Talk to the assigned technician inside the ticket — no personal numbers needed.
Resolve, rate, remember
Close the ticket, rate the work and keep a service history per machine.
Hindi + English
Switch language any time so floor staff and technicians are comfortable.
From frantic phone calls to a matched, tracked job.
TodayWithout an app
TomorrowWith GameCare
Calls around to find whoever is free
Matched by skill and city
Fault details lost in voice notes
Photo, outlet and machine on the ticket
No idea when help will arrive
Live status, location and chat
No record of what was fixed
History and ratings per machine
02 / How it works
From “it's down” to “it's done.”
A straightforward workflow in development for venue teams and technicians. No chasing updates across scattered calls.
- Step 01
Report the issue
Choose the outlet and machine. Add the problem and a photo so the job has context from the start.
- Step 02
Find the fit
Match the request with an available technician by relevant skill and service city, subject to approval.
- Step 03
Follow the job
See ticket status, live location during the job, and chat with the assigned technician in-app.
- Step 04
Close the loop
Mark the work resolved, then leave a rating and review for the completed job.
03 / Try the app
Tap through a repair, start to finish.
This is a working, coded preview of the GameCare mobile app. Switch between the venue owner and technician, change language, and walk a real ticket through every screen.
Screen 01 / 08
The owner sees every outlet and any open tickets at a glance.
Good morningRohan
My outlets
Phoenix Play ZonePune · 24 machines
All runningSkyline VR ArenaPune · 8 machines
All runningStrike BowlMumbai · 12 lanes
All runningNew ticket
Outlet
Equipment
GC-1042Matching
- Skill: Arcade
- City: Pune
- KYC verified
- Available now
GC-1042Technician assigned
Arjun MehtaSample technician · Pune
✓ KYC verified
Live tracking
- Matched
- On the way
- Arrived
- Working
- Work complete
Arjun Mehta
Hi! On my way, carrying spare coin-mech parts.
Thanks. Cabinet A-07 is near the entrance.
GC-1042Rate the job
How did Arjun do?
Ticket closed
Cabinet A-07 is back in play. This job is saved to the machine's history.
GC-1042Phoenix Play Zone★★★★★
TechnicianArjun Mehta
Identity (KYC)VerifiedSkills verifiedApproved
My skills
Work cities
GC-1042New job
Matches your skills
Coin mech jammed · Cabinet A-07
Phoenix Play Zone · Pune
IMG_2231.jpg
Declined. The next matching job will appear here.
GC-1042Active job
Current status
Accepted
Job complete
Waiting for the owner to confirm and rate. This job is added to your history.
Preview of apps in development · names and venues are sample data
04 / Two apps, one workflow
Made for the owner and the technician.
Two mobile experiences designed for the people who actually keep a game zone running — the operator raising the ticket, and the verified technician taking the job.
Venue owners & managers
One place for every outlet, every machine, every open ticket.
- Add outlets and register their machines
- Raise a ticket per broken machine with photo and details
- Follow status, live location and chat with the technician
- Mark resolved, rate the work and keep a service history
iOSAndroidEN · हिं
Verified technicians
Only matched, in-city jobs — with the context needed before you arrive.
- Complete KYC and declare the equipment you can service
- Choose the cities you actually work in
- Accept or decline jobs matched to your skill and area
- Update every stage with one tap — from en route to resolved
iOSAndroidKYC verified
05 / Equipment we're built for
Made for places people come to play.
Commercial entertainment equipment has different service needs. Tell us what you operate and we'll talk through the fit.
01
Arcade & game zones
Cabinets, redemption games and floor equipment.
02
VR experiences
Headsets, rigs and connected stations.
03
Bowling alleys
Lanes, pinsetters and supporting systems.
04
Amusement & water rides
Ride and attraction equipment enquiries.
05
General electronics
Other venue electronics, assessed by need.
Service coverage depends on technician skills and cities as the network is built. Images are illustrative.
Visual illustration
For techniciansSkills, work cities and verification — set up before approval.
06 / For technicians
Your expertise belongs on the floor.
Work on commercial entertainment equipment? GameCare is building a way to connect qualified technicians with relevant jobs in the cities they serve.
- Set your equipment skills and work cities
- Complete identity verification (KYC) before approval
- Manage job updates and owner conversations
07 / Launching soon
Coming to iOS & Android.
The owner and technician apps are in development, in Hindi and English. Join early access and we'll let you know as soon as they're ready to download.
- Coming soon onApp Store
- Coming soon onGoogle Play
08 / Questions
Good to know.
When will the app be available?
The GameCare apps for iOS and Android are in development and launching soon. Join early access through the form below and we'll share updates as launch gets closer.
Which equipment does GameCare cover?
GameCare is built for commercial entertainment equipment: arcade machines, VR rigs, bowling lanes, water rides and general electronics at game zones and amusement venues. Which categories are serviced in each city will depend on the technicians approved there.
How are technicians verified?
Technicians complete KYC, declare the equipment they can service and the cities they work in, and are verified by the GameCare team before they can receive jobs.
Which languages does the app support?
Hindi and English. Anyone can switch language at any time — try it in the demo above.
How much will it cost?
Pricing will be shared closer to launch. Get in touch if you'd like to discuss your venues and equipment.
Is the technician network live?
Not yet. We're onboarding and verifying technicians ahead of launch. If you're a technician, you can register your interest today.
06 / Get in touch
Tell us what's on your floor.
Run an arcade, VR centre, bowling alley or amusement venue? Share a few details and start a conversation about your equipment and locations.
Or email directlyinfo@gamecareindia.com ↗
- Coming soon onApp Store
- Coming soon onGoogle Play